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Frequently asked questions

Clear answers about e-waste recycling, IT asset disposition, secure data destruction, EPR compliance, logistics and pickups — everything enterprises ask before working with ITRecycle India.

General

Is the pickup really free, and which areas do you cover?
Pickup is free for qualifying business consignments. We operate a pan-India collection network and can arrange secure, GPS-tracked transport from your location. Share your pincode and volume and we will confirm scheduling.
How do you handle Extended Producer Responsibility (EPR)?
We support producers, importers and brand owners with EPR registration, target fulfilment and CPCB-aligned documentation under the E-Waste Management Rules, 2022 — so your obligations are met and evidenced.
What happens to the recovered material?
Devices are dismantled and segregated, then processed through certified recovery to extract metals such as copper, aluminium and gold. Operations are zero-landfill and zero-discharge, and recovered material re-enters the manufacturing supply chain.
Can you handle large enterprise or data-centre decommissioning?
Yes. We manage bulk ITAD and data-centre exits with scheduled logistics, on-site coordination, asset-level tracking and consolidated reporting across multiple locations.

Our services

Is my data really safe with you?
Yes. Drives are either wiped to NIST 800-88 standards or physically shredded, and each device is logged with a serialised certificate of destruction. Until destruction is complete, everything stays under a documented chain of custody.
Do you provide pickup across India?
We operate a pan-India reverse-logistics network covering 28 states and union territories, with scheduled and on-demand pickups for single offices and multi-site rollouts alike.
What documentation will I receive?
Depending on the service: weighbridge and consignment records, certificates of data destruction, certificates of recycling/disposition, material-recovery reports and EPR/compliance filings.
Can I recover value from working equipment?
Yes. Through our ITAD process, eligible assets are securely sanitised and responsibly remarketed, so you capture residual value rather than treating disposal purely as a cost.
Are you authorised and certified?
We are a CPCB-authorised recycler and hold ISO 9001, 14001 and 45001 certifications, with EPR registration — the credentials enterprise procurement and audit teams require.

IT & Electronic Assets

I just want it gone — what's the simplest way?
Request a pickup with a rough list of what's retiring. We handle collection, data destruction, value recovery and recycling, and send you the certificates. One point of contact, start to finish.
Will my data be safe?
Yes. Every data-bearing device is wiped to NIST 800-88 standards or physically shredded before any resale or recycling, and you get a serialised certificate of destruction for each one.
Can I recover any value from old equipment?
Often, yes. Working, in-demand assets are securely sanitised and remarketed, and you receive a share of the recovered value. Everything else is recycled to zero-landfill standards.
Do you collect across India?
We operate a pan-India reverse-logistics network across 28 states and union territories, with scheduled and on-demand pickups for single offices and multi-site rollouts.

E-Waste Recycling

What counts as e-waste you can recycle?
Practically any business electronics: computers, servers, monitors, networking gear, phones, printers, peripherals, cabling and UPS units. If you are unsure, send us a list and we will confirm.
How do I prove the waste was recycled responsibly?
Every consignment is weighed and logged, and you receive a recycling certificate plus material-recovery data you can hand to auditors or include in ESG reporting.
Is there a minimum quantity?
No fixed minimum for businesses — we handle everything from a few retired laptops to facility-wide clear-outs, and larger volumes can be scheduled as recurring pickups.

IT Asset Disposition (ITAD)

Can we recover money from old equipment?
Yes — working, in-demand assets are sanitised and remarketed, and you receive a share of the recovered value with full reporting. Equipment with no resale value is recycled responsibly.
How is our data protected during ITAD?
All data-bearing devices are wiped to NIST 800-88 or shredded before they leave for resale or recycling, each with a certificate of destruction.
Do you handle multi-site decommissioning?
Yes — from a single office to nationwide rollouts, we coordinate scheduling, secure transport and consolidated reporting.

Secure Data Destruction

Wiping or shredding — which do I need?
Wiping to NIST 800-88 lets healthy drives be reused or remarketed; shredding physically destroys media where policy or regulation requires it. We will advise based on your data sensitivity and reuse goals.
Can destruction happen at our site?
Yes — we offer on-site shredding and wiping for highly sensitive environments, with optional witnessed destruction and video evidence.
What about SSDs and mobile devices?
We sanitise SSDs, phones, tablets, tapes and removable media using methods appropriate to each medium, all certified.

EPR Compliance

Who needs EPR compliance?
Producers, importers and brand-owners of electronics, plus bulk consumers, carry obligations under the E-Waste Rules 2022. We can assess your specific exposure.
Can you handle our filings?
Yes — we support registration, target planning, channelisation and the periodic returns and documentation regulators require.
What are EPR credits?
Evidence that a required quantity of e-waste was collected and recycled through authorised channels. We help source and reconcile credits against your targets.

Reverse Logistics

Do you cover our location?
We operate a pan-India network across 28 states and union territories, with scheduled and on-demand pickups. Share your sites and we will confirm coverage and timelines.
How is equipment kept secure in transit?
Items are packed, tamper-evident sealed and moved under GPS-tracked transport with a documented chain of custody to processing.
Can you handle many sites at once?
Yes — multi-site rollouts are coordinated centrally with consolidated scheduling and reporting.

Battery Recycling

Which batteries do you accept?
Lithium-ion (laptops, phones, equipment), lead-acid and UPS batteries. We can advise on safe storage ahead of collection.
Are damaged or swollen batteries a problem?
Damaged cells need careful handling — flag them when scheduling and we will arrange appropriate safe packaging and transport.
Can battery pickup be combined with other e-waste?
Yes — batteries can be collected alongside your IT and electronic waste in a single coordinated pickup.
Get started

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